Sales Administrator – Exempt

Website HarcoSemco LLC

Empowered 2 Be Better

Reports to: Sales Engineer
Location: Branford, CT

Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform.

• Provide sales, technical, and engineering information to potential and existing customers
• Process incoming purchase order requirements interfacing with production planning and departmental production manager/supervisor
• Act as a customer support liaison for delivery scheduling, complaints, order writing, and repairs
• Quote pricing to customers for new and/or existing products
• Manage the contract review process within the Business Unit, including interaction with all support functions as it pertains to the requirements of the documents
• Process orders for HarcoSemco LLC & Semco Instruments products by conferring with technical/engineering personnel and costing engineering changes
• Prepare Repair Station reports, quotations, warranty explanations, and answers by collecting, analyzing, and summarizing sales information
• Interpret RFQ requirements from customer drawings and specifications
• Must be knowledgeable of raw materials, production processes, quality control, costs, BOMS, and other methods used in the product manufacturing
• Must be proficient using Microsoft Applications which include but aren’t limited to Word, Power Point, etc.
• Must demonstrate the ability to use problem solving skills to solve customer problems or issues
• Must demonstrate intermediate skills with Microsoft Excel including but not limited to V Lookups and Pivot Tables
• Must be able to work independently while handling multiple projects and deadlines
• Participate in Training as directed
• Must be able to travel both international and domestic up to 10%
• Must be a “US Person” as defined by US Govt. and able to work without restriction with ITAR related data

Job Knowledge, Skills, and Abilities
• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone, and in writing
• Ability to examine customer order trends by reviewing past sales, back log, and current lead times for future planning purposes
• Provide pricing support by performing analysis and evaluation of new and existing price models
• Ability to work independently and resolve practical problems
• Excellent organizational skills and ability to work well under stress, despite numerous interruptions. Accuracy and attention to detail
• Excellent verbal and written communication
• Must have computer skills in word processing, spreadsheets, databases, and interaction with customer portals

• BA or BS degree required
• A minimum of 2-3 years’ experience, preferably in a manufacturing environment and/or equivalent

• 3+ years in Contract Administration, portal access, etc. preferred
• Knowledge of Aerospace industry a plus

Physical Demands & Work Environment
• Some light physical effort required
• Must be able to push, pull, and lift at least 15 lbs.
• Sitting, standing, reaching, bending, and moving
• Manufacturing environment

AAP/EEO Statement
HarcoSemco provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

*personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Subject to change without notice

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